When must a dealer provide a buyer’s guide in used vehicle sales?

In used vehicle sales, a dealer must provide a buyer’s guide at the time of vehicle delivery. This is important because the buyer’s guide contains essential information about the vehicle, including its warranty and the general condition of the vehicle. A buyer receives critical information that aids in their purchasing decision and provides transparency about what they are buying.

Providing the guide at the moment of delivery ensures that the buyer fully understands the vehicle's status and any potential issues or warranties that apply, thus allowing them to make an informed decision at the point of the transaction. This practice helps to establish trust between the dealer and the buyer, ultimately contributing to a positive sales experience.