What action can lead to a dealership being penalized?

Misleading customers about financing is a serious violation that can lead to penalties for a dealership. This action undermines consumer trust and can result in financial harm to customers, as they may make decisions based on false or deceptive information. In the automotive sales industry, transparency and honesty in financing options are crucial. Any form of misrepresentation can result in legal repercussions, including fines, loss of license, and damage to the dealership's reputation.

On the other hand, offering a promotional event, making regular price adjustments, and utilizing new advertising techniques are generally acceptable practices within the industry as long as they are conducted truthfully and lawfully. These activities can even enhance consumer engagement and sales performance, provided they do not involve misleading information.